Every situation is different. We'll typically dispatch our team to assess the situation and identify the issue. Our techs will extract any water if necessary and set up drying equipment to dry any moisture, and take moisture readings, humidity readings and document the entire process from start to finish.

The timeline depends on the extent of the damage. For a major flood, water extraction and drying can take 3-5 days, while repairs and restoration may take longer depending on the severity.

It depends on the level of damage and the presence of hazards like mold or structural instability. In many cases, you can stay in unaffected areas, but your lead technician will provide guidance based on safety concerns.

Most insurance policies cover water damage depending on the source and occurrence. We'll initially assess the situation on site and determine if the loss is a covered peril. We can then help you navigate the claims process and work with your carrier to provide any documentation and cost assessments.

Yes, we work with all homeowners insurance providers and can assist in documenting the damage and handling the claims process to make it as smooth as possible. In most cases, we provide all services up front, and receive payment form the carrier for services rendered later on.

We use advanced moisture detection equipment, including thermal imaging cameras and hygrometers, to ensure all hidden moisture is removed before completing the restoration process.

Yes, mold can start growing within 24-48 hours if moisture isn’t properly removed. That’s why it’s crucial to start the drying process immediately.

We use industrial-grade air movers, dehumidifiers and HEPA air scrubbers to dry and restore affected areas efficiently.

Yes, we offer full restoration services, including drywall repair, flooring replacement, kitchen and bathroom construction services and structural repairs to return your property to its pre-damage condition.